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Terms of service

Last updated 4 November 2026

These terms apply when you use CompaniesBoard: the website at companiesboard.com, the app at app.companiesboard.com, our API and our MCP server. By creating an account or using the service you agree to them. Please read them alongside our privacy policy.

1. Who we are

CompaniesBoard is a trading name of Sargent Industries Ltd, a company registered in England and Wales (company number 16764137), registered office 3rd Floor, 86–90 Paul Street, London, EC2A 4NE (“we”, “us”). You can reach us at info@jacobsargent.co.uk.

2. The service

CompaniesBoard helps you research UK companies: search, company and director profiles, filings, ownership, financials extracted from filed accounts, lists, notes and alerts. Most of the underlying information comes from Companies House. Some features use AI to read filed documents and summarise them.

We keep improving CompaniesBoard, so features may change. If we remove something central to a paid plan, we’ll tell you first, and you can cancel and get a refund for the unused part of your plan.

3. Your account

  • You must be at least 18 to use CompaniesBoard.
  • Give us accurate details and keep access to your email account and any connected Google account secure. You’re responsible for what happens under your account, including through API keys and AI assistants you connect.
  • An account is for one person. Don’t share your sign-in.
  • You can stop using CompaniesBoard at any time and ask us to delete your account by emailing us.

4. Plans and credits

Free includes search, company and director pages, filings and ownership information, plus 3 credits a month. Pro includes 50 credits a month and is billed monthly or annually at the prices shown on our pricing section when you subscribe.

  • One credit builds one set of financials from a company’s filed accounts, or one ownership chart. Expanding an existing chart is free within a weekly fair-use limit.
  • Credits reset on the 1st of each month (UTC). Unused credits don’t roll over and have no cash value.
  • Business and enterprise plans are agreed separately in writing, and that agreement takes priority over these terms where they differ.

5. Payment, renewal and cancellation

  • Pro is paid in advance through Stripe and renews automatically at the end of each monthly or annual period until you cancel.
  • You can cancel at any time from Account → Plan, which opens Stripe’s billing portal. Your plan stays active until the end of the period you’ve paid for, then moves to Free. Your saved data is kept.
  • 14-day money-back guarantee. If you’re not happy, email us within 14 days of your first Pro payment and we’ll refund it in full, no questions asked. This also covers your legal right to cancel within 14 days if you’re a consumer. Otherwise, payments aren’t refundable for part-used periods, except where the law says they must be.
  • If we change Pro prices, we’ll tell you at least 30 days before the change applies to your next renewal, so you can cancel first.
  • If a payment fails, we may move your account to Free until it’s settled.

6. Using CompaniesBoard fairly

You agree not to:

  • scrape, bulk-download or copy our data or service, or use it to build a competing product or dataset
  • resell or redistribute access, or share API keys outside your own use
  • get around credit limits, rate limits or other technical limits, or create multiple accounts to do so
  • interfere with or try to break the security of the service
  • use information about individuals in ways that break data protection law, such as harassment, unlawful profiling or unsolicited marketing that the law doesn’t allow. If you use personal information from CompaniesBoard, you’re responsible for having your own lawful basis.

We may suspend or close an account that breaks these rules. Where it’s reasonable, we’ll warn you first and give you a chance to put it right.

7. API, MCP and AI assistants

You can connect AI assistants such as Claude to CompaniesBoard through our MCP server, or use API keys. Anything an assistant or key does with your account counts as you using CompaniesBoard: it can spend your credits and change your saved items. You can revoke connections and keys in the app at any time. The assistant itself is provided by someone else under their own terms, and we aren’t responsible for what it says or does with the information we return.

8. The data and its limits

  • Company information comes from Companies House and contains public sector information licensed under the Open Government Licence v3.0. The register can be incomplete, out of date or wrong, and we can’t guarantee it.
  • Financials, ownership charts and other AI-generated results are read from filed documents automatically and can contain mistakes. We show sources so you can check them.
  • CompaniesBoard is a research tool. It isn’t financial, legal, investment or credit advice. Check anything important against the original filings before you rely on it.

9. Your content

Lists, notes and other things you add stay yours. You give us permission to store and process them only to provide the service to you. The CompaniesBoard software, design and brand, and our own compilations of data, belong to us.

10. Our responsibility to you

  • We provide CompaniesBoard with reasonable care and skill, but we can’t promise it will always be available or error-free.
  • We aren’t responsible for losses that weren’t reasonably foreseeable, or, if you use CompaniesBoard for business, for lost profit, revenue, business or opportunity.
  • If you use CompaniesBoard for business, our total liability to you in any 12 months is limited to the greater of £100 and what you paid us in that period.
  • Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law doesn’t allow us to limit. If you’re a consumer, you keep all your statutory rights.

11. Changes to these terms

We may update these terms. If a change materially affects you, we’ll tell you by email or in the app at least 30 days before it takes effect. If you don’t agree, you can cancel before then.

12. Law and disputes

These terms are governed by the law of England and Wales. If you have a problem, please email us first and we’ll try to sort it out. Disputes go to the courts of England and Wales, but if you’re a consumer living elsewhere in the UK you can also bring a claim in your local courts.